2015 ONLINE REGISTRATION HELPReligious Education Congress
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• The registration for individuals does not open. Is the registration link disabled?
• When paying online by credit card, it asks for my CVV number. Where is that?
• I’ve registered online. Now what?
• When will I know what workshops I received?
• I registered online but didn’t get to make my workshop choices.
• Should I bring my Workshop Confirmation Form to Congress?
• I registered online but didn’t print out a Workshop Confirmation Form.
• I registered by mail. Can I get a Congress Registration Confirmation?
• I didn’t get a Congress Registration Confirmation email.
• I registered online. I provided an email address. It’s been three weeks after registration.
Why didn’t I get an email confirmation of registration?
• I entered an email address when I authorized my credit card charge, but the Workshop
Confirmation Form shows a blank email address.
• How do I know if I got my first choices?
The registration for individuals does not open. Is the registration link disabled?
Check to make sure your browser allows pop-up windows. Online registration for Congress and for Youth Day utilize pop-up windows to get to the registration form.
top of pageWhen paying online by credit card, it asks for my CVV number. Where is that?
The CVV Number ("Card Verification Value") appears on Visa, MasterCard and Discover credit and debit cards as a 3-digit number on the back of the card, or as a 4-digit number on the front of American Express cards. Providing a CVV number proves that you physically have the credit or debit card with you - and helps to reduce fraud.
NOTE: CVV numbers are NOT your card's secret PIN (Personal Identification Number). A PIN code will allow you to use your credit or debit card at an ATM or when making an in-person purchase with your debit card or a cash advance with any credit card. You should never enter your PIN code when asked to provide a CVV number.
I’ve registered online. Now what?
Be sure you have included your email address. All confirmations -- and access to the online registration system -- are made through an email link in your confirmation. Emails will confirmation all your workshop selections. Tickets will be mailed out beginning in January.
When will I know what workshops I
received?
The workshops you are able to select online are the ones you are registered for, and those will show on your tickets when they are mailed (or printed out by barcode at Congress.) Be sure to provide your email address when registering (either online or by mail) to receive an email confirmation of your workshops selections.
I registered online but didn’t get
to make my workshop choices.
Be sure you register with an email address. You will be sent an email confirmation, which will include a link to re-enter the online registration system.
Should I bring my Workshop
Confirmation Form to Congress?
If you don't receive your tickets in the mail by Thursday prior to Congress, bring your Workshop Confirmation Form to Congress as proof of registration. Later email confirmations will include a barcode, which allows you to easily print your tickets on site at Congress.
I registered online but didn’t print out a Workshop Confirmation Form.
The Workshop Confirmation Form is confirmation that we have received your workshop choices, but not necessarily that your registration has been processed. Once you have completed online registration, your registration will be processed and will be assigned a RECongress Registration number. Your registration is confirmed by email (only if an email address has been provided) within two weeks or so of your online registration.
I didn’t get a Congress Registration Confirmation email.
Congress Registration Confirmations are sent to those who have registered online or by mail AND gave their email address. It's also possible that there was an error in the email address provided.
I registered online. I provided an
email address. It’s been three weeks after registration. Why didn’t I get
an email confirmation of registration?
You might not be the recipient of the email. An email confirmation may not have been received due to mistyped email address or the confirmation is going to some other email address (the person who paid).
How do I know if I got my first choices?
If you register online, you will be assigned tickets to all available workshops. Once a workshop has filled, it will no longer be a valid choice of workshop. If you register by mail, be sure to include first-, second- and third-choices PLUS your email address. You will receive email confirmation of which workshops you have received.
